Q: What are the benefits of a 1st-time deposit?
A: You need to use the code POKER while depositing for the first time. By using the mentioned code, you will be eligible for the benefits.
For more details kindly refer to this link.
Failed deposit Status
Q: What is the status of my failed deposit?
A: Failed deposit will be refunded in your bank account in 3-5 working days.
Q: What is the status of my deposit?
A: If the deposit is in the started/ pending stage, it means we have not received the credit for the same. In case the deposit fails, the refund amount will be credited by your bank in 3-5 working days.
In case the deposit is done using UPI mode, a refund will be processed within 30-45 working days.
We request you to check with your bank with the transaction id received on your bank statement.
Q: Where I can check for the current promotions?
A: PokerHigh brings new promotions on a daily, weekly, and monthly basis. To know more about our promotions.
- Please visit https://www.pokerhigh.com
- You will be able to view all the ongoing/upcoming promotions.
Deposit not reflecting
Q: What is the status of the deposit amount which I have not received?
A: Request you to kindly provide a bank statement with a bank stamp with the authorized signature or pdf copy of your bank statement for the team to investigate and forward the same to the payment gateway. We also request you to provide the statement from the date of deposit (failed) to date for us to investigate further.
How to deposit
Q: How to deposit money in my account?
A: For depositing the money into your PokerHigh account, you need to follow the below-listed steps:
- Login to the PokerHigh with ‘Username’ and ‘Password’.
- Click on ‘Add Cash’.
- Please specify the deposit amount and click on the ‘Submit’ button.
- Select the ‘Payment Gateway’
- Fill all the mandatory fields* (Mandatory fields mentioned on the page is the mobile number)
- You will be redirected to our payment gateway partner page, where you can choose the right option to make a deposit.
Q: What payment options are available?
A: We accept payments via Credit Card, Debit Card, Net Banking, UPI, Mobile Wallets
Q: What all options are available under Mobile Wallets?
A: We accept wallet payments for free charge, Ola money, and Airtel
Q: What is the TDS policy?
A: All Winnings shall be subject to deduction of tax (“TDS”) as per Law. From 1st April, 2023 there will be a change in the TDS policy for all players and calculation of TDS shall be as per the new Regulations. TDS @ 30% shall be deducted from your net winnings at the time of withdrawal.
Net winnings = Total Withdrawals – Total Deposits.